International Shipping and Returns Policy

Ottimale offers an international shipping and returns service to customers worldwide. We are committed to providing a high-quality service with fast, secure delivery and a simple, transparent returns process. aliquam est porta quis.

Delivery Time

Delivery time for international orders varies depending on the shipping method chosen. The fastest shipping methods, such as airmail, typically have a delivery time of 1-3 weeks. The slowest shipping methods, such as ocean freight, can have a delivery time of 4-6 weeks.

Shipping methods

The shipping methods available for international orders are: Airmail: This is the fastest method, but also the most expensive. Ocean freight: This is the slowest method, but also the cheapest. Express shipping: This is an intermediate method between airmail and ocean freight.

Free Shiping

Ottimale offers free shipping for international orders over a certain value.

Returns

Customers have the right to return any merchandise purchased from Ottimale within 30 days of receiving the product. To initiate a return, the customer must contact Ottimale within 30 days of receiving the product and request a return authorization. Ottimale will provide instructions on how to return the product.

Return process

To return a product, the customer must follow these steps:

1 - Contact Ottimale within the return period to request a return authorization.

2 - Ottimale will provide instructions on how to return the product.

3 - Return the product to Ottimale within the return period.

4 - Ottimale will inspect the product and, if it is in good condition, issue a refund.

Refund

The refund will be made in the full amount of the product, including shipping. The refund will be issued within 14 days of receipt of the product by Ottimale.

Exceptions

Some products are not eligible for returns. These products include: - Custom or made-to-order products - Perishable or fragile products

Notes

Shipping and returns policies may be changed at any time. Ottimale reserves the right to refuse any return that does not comply with these policies. The customer is responsible for the cost of shipping the return.

Exchanges

No exchanges of items Items purchased for international shipping cannot be exchanged.

Explanation

Ottimale offers a 30-day return policy. This means that customers have the right to return any product purchased from Ottimale within 30 days of receiving the product, for any reason. To return a product, the customer must contact Ottimale within 30 days of receiving the product and request a return authorization. Ottimale will provide instructions on how to return the product. The return process is simple and straightforward. The customer must return the product to Ottimale within 30 days. Ottimale will inspect the product and, if it is in good condition, issue a refund for the full amount of the product, including shipping. Some merchandise is not eligible for returns. These products include custom or made-to-order products, perishable or fragile products.